Tag Archives: Live Chat Software

9 Suitable Software To Try For Your eCommerce Business As Live Chat Feature

JivoChat

Live Chat With the passage of time, companies these days are trying to deploy different tools to look after the online customer properly. Only a client-oriented organization can survive the cut-throat competition. Moreover, the service of live chat helps in converting an eCommerce website visitor into a customer in less time. That is why adding the right live chat software ... Read More »

How to Apologize to Agitated Customers

agitated customers

Dealing with agitated customers A customer service environment is no less than a mixed bag as you are most likely to interact with both happy and agitated customers. While interacting with happy customers is a breeze, dealing with agitated customers can be really frustrating. Given that a customer is still a customer irrespective of their abrasive behavior, all you can ... Read More »