IoT will transform travel
IoT has become a buzzword lately. It has made an impact on every industry you can think of. Travel is no exception to this. According to SITA Airline IT Trends Survey, 86% of the airline companies think that IoT will provide clear benefits over the next three years. It let travel companies connect smart devices with systems and process to deliver a more streamlined experience to travelers. In this article, you will learn about six ways in which IoT will transform travel.
Real Time information
IoT applications let travelers connect with various devices. For instance, you are traveling to China from US and you have to catch connecting flight or change flight mid-way in your journey, you can get real time notification on the flight status. That is not all, you can also get information about the direction of the gate at the airport. You can also get instruction to board a flight and information about security checks thanks to IoT.
The biggest advantage of IoT technology is that it adapts to your needs. That is why smart home is gaining popularity. From adjusting room temperature to controlling music systems, turning the lights on and off to turning up the heat, the possibilities are endless.
How can IoT facilitates travelers? Hotels can use IoT technology to automatically send electronic key cards on smartphones of the users, allowing them to check in without any human intervention. Technology such as NFC and smart lock can help you keep everything safe and sound while empowering them to give restricted access to facilities to anyone they want.
With access to real time data, you can better serve your customers as an airline. Knowing about their preference will help airlines deliver excellent customer experience and services. You can impress travelers which will help you boost your brand loyalty. More importantly, you can get user feedback and complaints and can fix them quickly, leading to higher customer satisfaction.
Moreover, you can also gauge whether the traveler requirements are met or not on the previous flight and take action to improve the experience next time around. You will not be making the same mistakes again and again and improving the experience every time a customer flies from your airline. This will slowly but surely increase your standing among not only local competition but also global competitors.
You are traveling to your favorite destination to enjoy your well deserved vacations, but as soon as you reach the airport you see everyone rushing around. Everything is in a mess and the operations are not running smoothly. Luggage are getting lost and flights are getting delayed. That is where IoT can come into play and streamline day to day operations at the airports. With IoT, travelers can easily locate their bags via their smartphones. What’s even better is that even the bags can locate their owner and send them signals. By attaching RFID tags to the luggage, travel can easily find their location without compromising on their security.
In Flight experience
Let’s say you are traveling to Dubai from US to enjoy luxury yacht charter in Dubai but the long flight subject you to jet lag. Airlines can embed sensors in airplane seats that tracks travelers stress levels, heart rate, body temperature and other similar details and share that information with the cabin staff or the crew on board which would help them to serve customers in a more efficient way by providing them comfort. In short, it will significantly improve the overall experience for air travelers.
Automation is everywhere and it will make its way to travel industry thanks to IoT. If implemented efficiently, IoT can help you automate your business functions of hotels and travel. By embedding sensors into shipments, IoT can let hotels track supply chain. This prepares them for future contingency and avoid service disruption. With the help of IoT, hotels and airlines can implement security mechanisms in office and structure easily. They can easily do that by centralized administration of these IoT enabled cameras and sensors from smartphones to provide fool proof security.
By harnessing the power of IoT technology, you can deliver relevant information instantly, personalize the travelling experience streamline your business operations. More importantly, airlines can reduce the burden by automating some of the business functions. In what ways do you think IoT will reshape travel industry? Feel free to share your opinions with us in the comments section below.